Replacement Unit has problems in less than 30 days
Bob 1042B
7/15/2022
Turntable stops/starts, hesitates, and delays increase as use continues.
This review will be blocked as a repeat but this review is on the replacement of the microwave with the defective digital board.
Originally posted on www.ge.com
No, I do not recommend this product
Appearance
Features
Performance
Quality
Value
Microwave
Timothy B06
7/11/2022
I didn't want to buy another microwave because ours was only 5 yrs old, but went out. Easy to install. I wish there was a way to change the clock color to match other appliances
Originally posted on www.ge.com
Yes, I recommend this product
Appearance
Features
Performance
Quality
Value
NOT AS GOOD AS PREVIOUS GE MICROWAVE
BOB 1042
7/11/2022
DIGITAL NUMBER BOARD WENT OUT AFTER ONLY 3 YEARS.
PLATE GETS EXTREMELY HOT WHEN MICROWAVING
Originally posted on www.ge.com
No, I do not recommend this product
Appearance
Features
Performance
Quality
Value
Key Pad Stopped working & Missing Areas on display
candc04
7/5/2022
Terrible unit, was in recently built home that we purchased. Date on unit is 2018. But it was only used for less than 3 years, First certain numbers couldn't be used and part of the display was missing. Now it clock will not set and numbers cannot be used. Even tried the popcorn button or the 30 second one, NOTHING works! This ridiculous for the cost of this item.
Originally posted on www.ge.com
No, I do not recommend this product
Appearance
Features
Performance
Quality
Value
East to install, DIY, good operating instructions
GFY1
6/23/2022
Easy to install and operate. Operates quietly. Time will determine the quality.
Originally posted on www.ge.com
Yes, I recommend this product
Appearance
Features
Performance
Quality
Value
3 years old and numbers don't work
Lenee
6/21/2022
Some of the numbers on the clock don't work as well as the numbers to use for specific times to heat
Originally posted on www.ge.com
No, I do not recommend this product
Appearance
Features
Performance
Quality
Value
DONT BUY UNLESS YOU WANT TO REPLACE IN A MONTH!
adrienne509
6/16/2022
I have had to replace this microwave 3 times in a span of 4 years! We built our house and our builder used this microwave. The first one lasted 3 years, but with the opening feature broken then one day it stopped. Replaced it with the same one, and that one didn't last even a month before it just stopped working. Waiting on warranty replacement still.
Originally posted on www.ge.com
No, I do not recommend this product
Appearance
Features
Performance
Quality
Value
Noisy and at 18 months no longer works
Anne my
6/14/2022
Moved into our new home in 2016. It had all GE Profile appliances. We enjoyed the convection setting on our microwave. It lasted about 4 1/2 years. We replaced it with the predecessor of this model. From the start, the fan in the microwave vibrates more than our old one. We are now at the 18-month mark with this one, and it no longer heats and the turntable does not turn.
Originally posted on www.ge.com
No, I do not recommend this product
Appearance
Features
Performance
Quality
Value
Broke after a couple year
Jonathan D H
6/1/2022
Garbage. Unfortunately. It broke after a couple years and was over $1,000.00 to fix.
Originally posted on www.ge.com
No, I do not recommend this product
Appearance
Features
Performance
Quality
Value
Great customer service, microwave, not so much...
Icddppl
5/19/2022
Product was installed yesterday and was defective out of the box. Turntable does not turn and micro heating runs but does not heat. Customer service has been very responsive thus far, and a tech is coming out 5/24. I will update this review after the tech does his/her thing, but not happy with the product.
Originally posted on www.ge.com
No, I do not recommend this product
Appearance
Features
Performance
Quality
Value
GE Convection Microwave
GBLELP
5/11/2022
Easy to use. Especially excited about convection feature!
Originally posted on www.ge.com
Yes, I recommend this product
Appearance
Features
Performance
Quality
Value
Broken after less than 50 uses
Bugsrule527
4/29/2022
We have this in our vacation home and have used it less than 50 times. The control panel has quit working. It was a VERY EXPENSIVE microwave and we are thoroughly disgusted it has quit working. A cheap Walmart oven would last longer than this.
We needed this size to fit above our regular wall oven.
Very disappointed and would not recommend.
Originally posted on www.ge.com
No, I do not recommend this product
Appearance
Features
Performance
Quality
Value
Poor product
samygj
4/25/2022
It's broken now after 2 years normal use. It doesn't heat at all. Have a friend who had similar issues. Quality is extremely poor. Now I'm regretting buying this expensive microwave. My previous $150 microwave lasts about 6 years and still working.
Originally posted on www.ge.com
No, I do not recommend this product
Appearance
Features
Performance
Quality
Value
Already sounds like an old Buick
Jcole193
4/19/2022
We purchased this unit less than a month ago and it already has started to fail. The fan is hit or miss starting up and sounds like a clunker when it gets started up.
Originally posted on www.ge.com
No, I do not recommend this product
Appearance
Features
Performance
Quality
Value
Two ovens in one!
Leon40
4/18/2022
I bought this to replace an older Sharp brand microwave/convection oven I had for 14 years. I was in a bind, with the holidays coming up and the appliance store near me had one in stock! So far, I am very impressed with its ease of use, well written directions and the overall performance of the product!
Originally posted on www.ge.com
Yes, I recommend this product
Appearance
Features
Performance
Quality
Value
Excellent unit
Leon40
4/18/2022
This microwave/convection oven does everything I want it to do!
Originally posted on www.ge.com
Yes, I recommend this product
Appearance
Features
Performance
Quality
Value
Not as expected
JJohn1616
4/13/2022
We replaced a 17 year old oven with this new one. The new one is no where near the quality of the old one. Had it less than 3 weeks and parts have been ordered, waiting on the new parts to be installed to see if it works, I have my doubts.
Originally posted on www.ge.com
No, I do not recommend this product
Appearance
Features
Performance
Quality
Value
GE Microwave is awesome sauce!
Island Style
4/11/2022
If I only knew how to operate the many features of this microwave oven. So far, so good! The only issue is the trim kit is completely plastic, made to look like metal.
Originally posted on www.ge.com
Yes, I recommend this product
Appearance
Features
Performance
Quality
Value
Easy to use
Old dog doc
4/8/2022
Microwave functions are easy to understand and use. Have not tried convection function yet.
Originally posted on www.ge.com
Yes, I recommend this product
Appearance
Features
Performance
Quality
Value
LED display burning out - TWO years old! :(
New FL Homeowner
4/7/2022
We had a home built a couple years ago and they installed this microwave. Now the bottom right LED bar thing is burned out so it's hard to tell what the last number is. We are outside the 1 year builder warranty so I guess we'll have to pay $180 for a new display. Totally unacceptable. This is my first GE Profile microwave and I can tell you it is DEFINITELY going to be my last. Very disappointed.
Originally posted on www.ge.com
No, I do not recommend this product
Appearance
Features
Performance
Quality
Value
Decent Microwave
Cro1
4/7/2022
Power level is lower than my previous microwave, so food takes longer to cook, cooking time on timer needs to be increased. Flexible membrane on control panel requires additional pressure to engage (click) as compared to prior microwave, which was a gentle touch to key in the numbers. Metal surface is not fingerprint resistant.
Originally posted on www.ge.com
Yes, I recommend this product
Appearance
Features
Performance
Quality
Value
Twice purchased and disappointed
Reshmi
3/29/2022
This product does not last long. We had our cabinets build to the dimensions of this appliance with trim and therefore had to buy again when the first one went bad. The second one also needed part replacement within a year and now again after a year it stopped working
Originally posted on www.ge.com
No, I do not recommend this product
Appearance
Features
Performance
Quality
Value
Works but Ugly Installation
JamesHoward
3/17/2022
The microwave works well. I am not a fan of the push-button door opener. The major negative is the backordered trim kit...been waiting 3 months and still do not have a delivery date! And it's paid for!!!
Originally posted on www.ge.com
No, I do not recommend this product
Appearance
Features
Performance
Quality
Value
Good combination unit
Mudhatter
3/3/2022
Does most what we expected it to do except that it doesn't have a specific reheat button.
Originally posted on www.ge.com
Yes, I recommend this product
Appearance
Features
Performance
Quality
Value
Love the versatility!
Gaduboff
2/19/2022
We love that we now have a second oven. We are only two people and now don't have to heat up our larger oven for our meals. So convenient!
Originally posted on www.ge.com
Yes, I recommend this product
Appearance
Features
Performance
Quality
Value
Fine So Far . . .
CannonCanAm
2/19/2022
. . . But we had to buy it to replace our other GE microwave that only lasted five years. Expensive repair a year ago and then it died. Sure hope this one lasts longer.
Originally posted on www.ge.com
No, I do not recommend this product
Appearance
Features
Performance
Quality
Value
Great Microwave until it breaks
PitGuy
2/17/2022
Stopped working 3 years after purchase. Was quoted $300+ to try to repair it. Apparently the door sensor it broken so the turntable won't work and the microwave won't heat rendering it useless. Warranty is only 1 year except the heating element. completely unacceptable for a $800 microwave.
Originally posted on www.ge.com
No, I do not recommend this product
Appearance
Features
Performance
Quality
Value
Versatile
tess234
2/15/2022
This was the only appliance we had while our kitchen was being remodeled and we didn't want to go out to eat all meals. We were able to have baked meals with the convection, broiled, and microwaved items. This was a lifesaver as far as cooking (even if the meals were cooked in the laundry room!)
Originally posted on www.ge.com
Yes, I recommend this product
Appearance
Features
Performance
Quality
Value
OK
sherr22
2/13/2022
This is my second GE Profile microwave. The first one I bought in 2007 and loved it. It had great features and seemed to excel at the things I wanted to use it for. I moved, and got a new one for the new space. This one doesn't have the features and the convection oven doesn't cook well.
Originally posted on www.ge.com
No, I do not recommend this product
Appearance
Features
Performance
Quality
Value
Great Features
Vovo73
2/4/2022
Easy to use and program. Easy to install in built-in. Works both as microwave and induction cooking. The sensor works well to check for doneness.
Originally posted on www.ge.com
Yes, I recommend this product
Appearance
Features
Performance
Quality
Value
Lasted 4 yrs 4 months
Used to be GE fan
2/2/2022
We've had it just over 4 yrs, and now it's toast. Pretty sure it's the circuit board that's bad, because both the convection feature and the microwave have quit working. Up to now, we have enjoyed this duo oven/microwave a lot, and would give it five stars. But these things ought to last twice this long, and fixing it will cost almost as much as a new one. Very disappointed, so there's the reason for the lower rating.
Originally posted on www.ge.com
No, I do not recommend this product
Appearance
Features
Performance
Quality
Value
Fine so far
JW22
1/26/2022
We bought this to replace an older Profile that was built in.
Of course the saleswoman told us this would fit our opening.
It did fit but opening too big so we had to modify the cabinet
even with trim kit. (Plastic now)
I truly don't understand why GE would make a replacement model in a different size. This is much smaller than previous one.
Have only used microwave and does what it's supposed to.
If this doesn't last longer than my previous one (6 years) I will go to another brand.
Originally posted on www.ge.com
No, I do not recommend this product
Appearance
Features
Performance
Quality
Value
3 months and still waiting
Turk829
1/23/2022
The oven is ok, but we have had an open hole in our cabinet because we have been waiting 3 months for the trim kit.
Originally posted on www.ge.com
No, I do not recommend this product
Appearance
Features
Performance
Quality
Value
Many Options
Ruloll
1/21/2022
The microwave is excellent in all aspect except for the small numbers and options panel. It is too small and does not light up like the clock panel. This makes it very had to select the option you want.
Originally posted on www.ge.com
No, I do not recommend this product
Appearance
Features
Performance
Quality
Value
Family friendly
Mum602
1/20/2022
We are a family of 7 and it is very important for me as a mom to have ready to eat meals at all times and if I don't have the time to pop it one microwave I feel comfortable letting my kids do it themselves
Originally posted on www.ge.com
Yes, I recommend this product
Appearance
Features
Performance
Quality
Value
I like GE products.
lavender3
1/19/2022
I have not read the entire manual, But my husband read it, and we can not use the aluminium to bake with. SO now I have to find some glass pans to bake with. It takes longer to bake than a regular oven seems like to me. I should time this next time.
Originally posted on www.ge.com
Yes, I recommend this product
Appearance
Features
Performance
Quality
Value
Junk
BSproduct
1/17/2022
Lack of longevity doesn't provide value. 2nd time purchasing this product.
Originally posted on www.ge.com
No, I do not recommend this product
Appearance
Features
Performance
Quality
Value
Great value. Replacement needed after 2 years
Richmorrison
1/10/2022
Door insulation started showing between glass after 1 year. Stopped working after 2 years. Was easier to replace than repair.
Originally posted on www.ge.com
No, I do not recommend this product
Appearance
Features
Performance
Quality
Value
The Second Oven I Didn't Have
MichaelGeeR
1/9/2022
I haven't had a microwave in 18 months and I only
had one oven. This really solved that issue. I do wish there was an option to turn off the turntable. That would allow me more cookware options when baking. As it is, everything I bake in must be round.
Originally posted on www.ge.com
Yes, I recommend this product
Appearance
Features
Performance
Quality
Value
Microwave
Ericac25
1/9/2022
My precious microwave after 9 years of use had broken. So I reordered one just like it die to the quality I had recieced from the first one.
Originally posted on www.ge.com
Yes, I recommend this product
Appearance
Features
Performance
Quality
Value
Good features
charlie001
1/5/2022
need better instructions on how to use this microwave/convection oven
Originally posted on www.ge.com
Yes, I recommend this product
Appearance
Features
Performance
Quality
Value
Very easy to use
Normanat
1/1/2022
Powerful and Full of useful features. Very attractive
Originally posted on www.ge.com
Yes, I recommend this product
Appearance
Features
Performance
Quality
Value
Convection Fan rattles and is so noisy overal
Tabor84
12/28/2021
The noise is so irritating that conversation is not possible. The broiler is not hot enough to brown cheese on toast.
Originally posted on www.ge.com
No, I do not recommend this product
Appearance
Features
Performance
Quality
Value
GREAT FEATURES AND VERY VERSATILE
Fisherman1
12/28/2021
We went all-in for a full-featured microwave / convection oven / boiler that has all of the amenities, and have been well-pleased. I feared that all of those features would be complicated to figure out and use, but they are not. The instruction manual is very clear.
The product is very well engineered and constructed. Great job, GE! Thanks!
Originally posted on www.ge.com
Yes, I recommend this product
Appearance
Features
Performance
Quality
Value
Just ok not great
John Hunter
12/27/2021
I really do like the microwave but right from the start the turntable only works about half time. Lots of research and in lots of folks having the same problem.
Originally posted on www.ge.com
No, I do not recommend this product
Appearance
Features
Performance
Quality
Value
Not great
Tony383
12/26/2021
Two years old and the plate has already stopped spinning and the microwave won't heat now.
Originally posted on www.ge.com
No, I do not recommend this product
Appearance
Features
Performance
Quality
Value
Great features
Fence man
12/22/2021
It is very user friendly . does great job as a convection oven.
Originally posted on www.ge.com
Yes, I recommend this product
Appearance
Features
Performance
Quality
Value
Microwave is feature rich
joeuser1
12/19/2021
It is nice to have a full function keypad back in the convection series. Our previous unit had a turn and press knob for setting the cook cycle.
Originally posted on www.ge.com
Yes, I recommend this product
Appearance
Features
Performance
Quality
Value
2 and 3 buttons don't work
Ceced1987
12/8/2021
The number 2 and 3 buttons quit working quickly disappointing
Originally posted on www.ge.com
No, I do not recommend this product
Appearance
Features
Performance
Quality
Value
Didn't work long
knot4me
12/7/2021
Bought this unit less than 2 years ago. Started having problems less than a month after the warranty expired. First a segment of the display, then a button, then another button. Sometimes a button might start working again. Then more display digits failed. Now the turntable won't stop turning. To expensive for the value received. Time to replace, but not likely with another GE. Also will have to replace the trim unit as it likely won't work with another brand. Customer care also not helpful.
Originally posted on www.ge.com
No, I do not recommend this product
Appearance
Features
Performance
Quality
Value
